Can’t Get Snapchat Selfie Filters on iPhone 4 and 4s


The iPhone SE was recently released with the latest Apple iPhone software. This is the best replacement for anyone with an iPhone 4 or 4s. If you are willing to sign a two year contract you can get the Apple iPhone SE for free and then you can get all the Snapchat face filters.

I have received a number of complaints from iPhone 4 and iPhone 4s users saying they cannot get the new Snapchat selfie filters. This does not come as a surprise as Snapchat has had issues with these two models. Users with an iPhone 4 or iPhone 4s have likely found they cannot zoom on video either. These is some issue with Snapchat recognizing the fingers with pinch to zoom and the facial features for the selfie filters.

Hopefully, in the next few weeks Snapchat will get this cleared up. That said, there has been an iPhone 4s zoom problem for several months now. If you have an iPhone 4 or iPhone 4s are you having trouble getting your Snapchat to do the brand new selfie filters? If so, please comment below so Snapchat can see just how many people are having issues.

If you cannot do the Snapchat selfie filters here is what they look like. Are you able to get the new trophies in the trophy case? Are you having any other issues with your iPhone 4 or iPhone 4s and Snapchat?


1,477 thoughts on “Can’t Get Snapchat Selfie Filters on iPhone 4 and 4s

          1. pat

            I can’t use the new face filters and I can’t zoom either on my iphone 4S with software updated. πŸ™

          2. Snapchat left us out

            I so wish I could do the fun snapchat filters like my friends but unfortunately I can’t because I have a IPhone 4s.πŸ˜”

          1. the complainer

            i do not understand why we can’t get the sc update like we have an iphone! how come glaxy and lg can do it like what the fuck!! it’s unfair i tell u it’s really stupid and then we can;’t zoom in! like why cant we also have fun we have a iphone 4s or 4!!!!!!!!!!!!!!!!!!!!!!!!!!!

        1. Carlisle

          I have a iPhone 4s and I have access to everything of the new update EXCEPT the selfie filters and video zooming

          Reply
          1. Snapchat is not fair

            WTF! How unfair iPhone 4 or 4s can’t zoom in while taking an video or don’t have te snapchat fliters. This is quit unfair because if they have fliters they should be for everyoneβœ–οΈ

        2. Haseeb A.

          I have iPhone 4. I got the latest update of slow mo videos. But cant use snapchat lenses. Please update this so iPhone 4 & 4S users can enjoy these features.

          Reply
          1. Jadeite

            I have an iPhone 4 and can use everything including the video zoom. However the filters worked at the start and stopped working after about 3 days.
            Please fix this.

          2. Sophia q

            I cam do slow mo and fast, but the selfie filters and zoom feature doesn’t work. It is extremely annoying. I hope they fix this soon

          3. Chaeli smith

            I have the 4s and everything but the filters are working and it’s getting no my nervers I deleted it and got it again and still not working tell Mehow to fix it i want the filters

          4. Mason

            My filters don’t wor ether when I press and hold on the camera side but then I Change it to the selfie mode and I hold And the thing doesn’t work it’s like the camera is mixed up

          5. Nichole

            I have I phone 4s and I cannot use the filters and it really sucks πŸ™ it’s not fair to see emery body else beable to πŸ™ please fix this as soon as possible!

          1. sam

            we should be able to get the filters. just because we have the iPhone 4 should not limit us to not having the filters. it’s unfair

          2. Happy go lucky

            OMG YES IKR IM SO ANNOYED AND THANK U I HAVE SEARCHE WHY I CANT AND U R THE FIRST WEBSITE TO HELP THANK YOU SO MUCH

          1. Natalka

            I have iPhone4 and have the same problem. Not able to use the filters, very unfair. IS this a way to force us to buy new phones? Pretty lame

          2. ty

            ik ! my video lags so much when i record as well. and all my friends can revord but not meπŸ˜‘

          1. Hannah

            Exactly. I wanna use the in thing and use the dog selfie filter but opviously not!! I’ll delete it if I continue to get this

        3. Jocelyn

          Same and it’s pissing me off cause all my friends have it and I feel left out!! I wanna use the puppy filter but I can’t cause ya know iPhone 4 don’t get em 😑😑

          Reply
      1. lyla

        my iphone 4 has problems with the new face update on snapchat please sort that out me and a couple of my friends are having problems and we use snapchat a lot and it is not fun to not be able to use th new face filters.

        Reply
          1. Caitlyn

            It’s 2018 and they still haven’t fixed it!! I’ve spend weeks trying to figure out why I haven’t got the good filters and now I’ve finally found out why! Thanks Xx

      2. Name

        It passed many weeks actually months now saying they will fix the update but it hasn’t been done yet just like the zooming in the app. It is very unfair and people with iPhone 4’s must be treated equally!!!!!

        Reply
      3. Kazkaz

        It’s not fair i want to do the iPhone funny faces on my iphone4s but I can’t y can’t they allow all iPhones to do it

        Reply
      1. Anna

        I have an iPhone 4s and I can’t get the new lenses or zoom to work either! The trophies work, however. It’s very frustrating, like why single out us iphone 4 &4s users?!

        Reply
        1. Samantha

          The snapchat selfie filters look awesome but I’m sad that they won’t work on iPhone 4s and I really want to use them it would be nice to use them

          Reply
    1. Jennifer Zhang

      I can’t use the selfie lenses and its driving me crazy because everyone has it and I can’t use it I have iPhone 4s

      Reply
    2. brooke

      yh its does let u get the new update from the 15 september and it wouldnt let u zoom in why not fair and i have an iphone 4s just upgrade to IOS 9 and i hve IOS 9 now

      Reply
    3. Jonathan

      Yeah it doesnt work when i hold my finger down for snapchat to recognize my face it doen’t work but a little of the process happens when i tap but it still doen’t work.It’s and out rage!

      Reply
      1. Elza Berzlapa

        The filters do not work on my phone and it’s very upsetting because I just got a new phone for Christmas and I feel very left out cause all my friends have the filters and I don’t 😭

        Reply
    4. Yolanda Quan

      I have a 4s and it does not let me do the new selfie features.. I really hate snapchat because of it. Get this fixed please! πŸ™

      Reply
    5. Shitney

      They aren’t working on my phone either, I have a 4s & all my friends have 6’s so they all can use them but me that’s one more reason for them to make fun of me not having a nicer phone

      Reply
    6. Rasheeda

      I have an iPhone 4 and i can’t access the zoom ,the filters or the slow motion for video. This needs to be fixed because not everybody have money to buy a new phone to keep up with snap chat and its not fair that people with newer versions of phone get the filters but not iPhone 4-4s users.

      Reply
    7. ary

      I cannot get the selfie filters or zoom in and it sucks so bad and I have iphone4s and I think snapchat filters and zooming in and stuff should be for iPhone 4 users too!! SO FIX IT PLEASEE

      Reply
    8. Lollypollymixer

      Using really think it’s fair I understand it must take a lot of work to make the face features and effects and updates but to have the reflects and facial features u must have the update version 9.15 and u have 9.23 and I’m holding down on my face and it doesn’t work so I try again this time for longer still doesn’t work move the camera so my face is slap bang right in the middle of the camera screen still nothing happens and I have an iPhone 4s . Please help me it’s not fair all my friends an family have the updates an the ref era and facial features and now I feel like the only one I feel like a loner because o this please ! Please !!

      Reply
      1. Emma

        Snapchat face filters won’t work and neither will the zoom for videos and I have an IPhone 4s.πŸ™„πŸ™„πŸ˜žπŸ˜žπŸ˜ž

        Reply
    9. Kaelah

      I can use the colored filters like the black and white etc but I can’t get the new selfie filters, I have the trophy case and all that. Just not the selfie filters.

      Reply
    10. Stephanie

      I just can’t get the face features and the zoom. I have got everything else except those things and I have an Iphone 4s.

      Reply
    11. Nae nae

      I can’t Zoom nor get the filters either and it make me very very angry that iPhone 5 and 6 can but I can’t and I’ve tried deleting the app and redownloading but it don’t work

      Reply
    12. Nae nae

      Please please help us iPhone 4 and 4s users get face filters and let us zoom . ITS SO ANNOYING AND UNFAIR . Samsung and LG can do it but we can’t 😒 . Plzzzzzzzz

      Reply
    13. Francesca

      It’s not fair snapchat is basically all about the filters and I can’t get them 😭😭😭😭😭

      Reply
    14. Blurry face

      I can’t either and all of my friends have it and I feel lame, please get us users of the iPhone 4 or 4s get the snapchat filters

      Reply
    15. Amber

      I hate that the iPhone 4s doesn’t get these snapchat updates.. I actually am beginning to hate the iPhone. I used to love it until I realized that almost every other phone gets these updates except for the 4/4s. I think its stupid.

      Reply
    16. Anja

      Snapchat the Iphone 4 is nonsense! I immediately wiped Snapchat because I do not have these effects which are in fact the reason why people have Snapchat on cell phones! Solve this problem immediately, or if all delete this application because half the world has the Iphone 4 or 4s because they are the best!

      Reply
    17. Tracey

      They should do something about it has just got
      My 11 year old Daugther iPhone 4 she loves shapchat and she can’t use it so you got to bye iPhone 5 something need to be done 😑😑

      Reply
    18. Makaela

      I can’t even download the app onto my iphone 4. A pop up shows up saying I need to update to iOS8. But that is impossible for iphone 4!!

      Reply
    19. Shraddz

      Just coz we are having iphone 4s, we dont feel like to use this app just like user. Please add this feature update and it can be used by iphone 4 & iphone 4s user

      Reply
    1. Lucie

      I can’t get the new update to work, and everyone else is using it. I don’t wanna get a new phone just for snapchat thanks ://

      Reply
      1. Emiy

        Same!!! SNAPCHAT. YOU BETTER CHANGE THIS NOOOOOWWWWWWW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I’d do more but my thumb hurts

        Reply
  1. Katy Garciaa

    I updated & everything but the filters arent working & i cant zoom in! Please fix this i hate snapcht for doing this to us! This really sucks! & Yes i can get trophies its just the zooming & the new selfie filters please fix that you guys!! So eager to use the new snapchat update already!! Everybodys posting bout it come onn !!!

    Reply
  2. Cody McLaughlin

    I can’t get the new selfie filters to work on my iPhone 4S. My sister is teasing me with them…I can’t let her win.

    Reply
  3. Nicki

    I see the trophies but I cannot video zoom or take cool selfies!!! I have 4s as well and I really really really really want those features!!!! please please fix it snapchat!! Thanks!!

    Reply
  4. Andrea

    I have a 4s and i really want to be able to use the zoom-in and selfie feature at least before my phone contract ends. PLEASEEE

    Reply
  5. Wyatt

    I was so excited about using this update. But now I’m just angry and disappointed. It’s so hard to watch all my friends using the cool selfie features while I can’t

    Reply
  6. Dillon

    I love how snapcrap doesn’t care about people who can’t afford an iPhone 6. Most people have an iPhone 4s and you’re screwing us over.

    Reply
  7. GG

    I have an iPhone 4 and I can’t use the zoom or the selfie features but I can use/see my trophies. ??please help. It’s very frustrating and disappointing seeing all my friends use it and I cant

    Reply
  8. Dillon

    I’m not surprised that Snapcrap still doesn’t care about its iPhone 4 and 4s audience even though we make up a majority of iPhone users. Not everyone can afford an iPhone 6. Thanks for caring Snapcrap.

    Reply
  9. Katelyn

    I don’t have the filters or the zoom feature and it’s incredibly annoying. Idk why the 4s is having such problems with it but it needs to be resolved

    Reply
  10. Jeffrin V

    Yeah I was looking for the new selfie lenses and I’m just like, “where dey at doe?” Found out it is a problem since I have a 4s so I’m kinda disappointed. ill be happy when this problem gets fixed.

    Reply
  11. Np

    I have an iPhone 4s and I’m able to use the trophies, but not able to use zoom in video or the selfie filters.. they’re both features that I really want to be able to use though! Dx

    Reply
  12. Brianna

    Can not c the new filters this upsets me because I was looking forward to them. I can see the trophies but it makes my mad I have iPhone 4 and I want those filters

    Reply
  13. Sydney

    I have an iPhone 4S and the new filters are not working. Very sad πŸ™ I am also unable to zoom on videos. I would love to have the new filter like pretty much everyone else. Thanks..

    Reply
  14. Sara

    The new filters are not working on my snapchat. I have the original iPad mini, however I downloaded the app through the website, but it updates through my App Store but it won’t come up in search in my App Store. Anyways the new selfie filters with the rainbow tongue and heart eyes and such won’t work. I also can’t zoom on my videos.

    Reply
  15. Tommy

    I can’t zoom or use the new filters. I have the trophy icon so it clearly updated. But I still can’t use either of the previously mentioned features. SOS snapchat. iPhone 4s users matter too.

    Reply
  16. Emily

    My filters and zoom video doesn’t work and my zoom on photos has only just started working again, but I can use the trophies

    Reply
  17. Ed

    I literally updated the app for nothing. I was looking forward to using the lenses and for it to be only used for the iPhone 5 or higher is not cool. Some of us can’t afford that big of a phone.

    At least I have trophies

    Reply
  18. Sabrina Pinson

    I have an iphone 4s and i can’t get the lenses or the zoom to work. The only thing that does work is the trophy cases, other than that i cant do anything else on it.

    Reply
  19. Jenny rae

    I can’t use the selfie filter nor the zoom while videoing how ever I can get the trophies snapchat fix this problem ASAP please

    From a person who is always on snapchat☺️

    Reply
  20. Trin

    There has been tons of snapchat updates since the zoom feature has come into play, yet none of them do anything to fix it for iPhone 4/4s users. Not to mention the new filters. Snapchat has got to toget their head in the game.

    Reply
  21. Clare

    UMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM ARE YOU SERIOUS WE CAN’T USE THE FILTERS WOW!!!!!
    THAT SHOCKING DUDE! LIKE COME ON! WE SHOULD BE ABLE TO USE THEM JUST AS MUCH AS EVERYONE ELSE HOW UNFAIR IS THIS!
    I HAVE AN IPHONE 4S AND ITS NOT WORKING AND I GOT SOOOO EXCITED FOR THIS WOWOWOW

    Reply
  22. Kendall

    I can’t use the zoom feature or the new selfie filters. It’s really frustrating when you watch all of your friends stories and they are showing off adn having loads of fun with these new filters and you can’t do anything because snapchat doesn’t seem to recognise users with the iPhone 4/4s.

    Reply
  23. Holliey

    The facial features are not working for me!? I hope im not the only one with this problem… Also I cannot zoom on videos as well ??!! Fix this plzz?

    Reply
  24. Yasmin

    I have an iphone 4s and snapchat lenses just refuses to work. I have the trophies and new layout of messaging but just not the filters.

    Reply
  25. Jasmyn

    I force closed the app, deleted and redownloaded, reset my phone, and all for some filters!!! Come on snap chat! Get your stuff together. Us iphone 4/S users need some help out here. So not fair

    Reply
  26. KY

    I have a iphone 4s I have just uodated and the new filters dont work for me either when I tap the screen a circle comes up but then nothing happens πŸ™

    Reply
  27. Joy

    I have an iPhone 4s and the new snapchat selfie filters don’t work on my phone. I can’t zoom in while I video either. But I do have the new trophy feature.

    Reply
  28. Joy M.

    I have an iPhone 4s and I don’t have the new selfie filters and I can’t zoom while videoing eitherz the only thing I have is the trophy feature. Please fix this!!!

    Reply
  29. Gina Jones

    I cannot use the zoom in my iPhone 4s when video recording, and the new features to zoom in on your face are not working neither, snapchat has to do something about it because a lot of us are missing out on these affects and it’s not fair..

    Reply
  30. Cecilia

    I can see the trophies but cannot access the selfie filters and also cannot zoom in during a video…I have an IPhone 4S

    Reply
  31. Gemma

    filters aren’t working on my phone. I thought it was just me as I know some other 4S users that it worked on. I tried deleting my account and resigning up – nothing – turned phone off and on – nothing – not going to lie – it’s a little frustrating now I have to readd all my friends to my new profile for nothing! πŸ™

    Reply
  32. Charlie

    I have an iphone 4 and I have updated it but I can’t get the filters or zoom when filming but I can access every other update we get
    …………. what the?

    Reply
  33. Abbie

    Come on sort it out, it’s not fair look how many iPhone 4/4s users there is that haven’t got these special features because as many would say our phones are “out of date” being an iPhone 4s user myself all iPhones should have the same features as my iPhone is perfectly fine and maybe everyone else’s are too, maybe if Apple didn’t make iPhone 6/6plus so overrated and pricey people could afford them and we wouldn’t be having this problem, clearly don’t care, oh sorry wait you do care about something and it’s called MONEY.

    Reply
  34. Sares

    I have an iPhone 4S and I don’t have the zoom in feature for snapchat or the new update! I was so excited to try it out, however sucks that I can’t!

    Reply
  35. skoopy

    I have an iphone 4 and I can’t use the selfie filters or zoom on video. But I can use the trophies. Same probleem :((

    Reply
  36. Jodie

    It’s ridiculous how snapchat does not include iphone 4 and 4s’ into the update.I’m sure they have already had complaints about not being able to zoom in and still nothing has been done! This is the same with the new snapchat filters and snapchat need to change it quickly for the iphone 4 users!!! Hopefully this will be resolved properly so we can experience the same as everyone else and not be excluded from every update.

    Reply
  37. Katre

    I have an iPhone 4 and i can’t use the filters. It’s so unfair, i can’t use them, because i have an older iPhone? Really? Please fix this…

    Reply
  38. Bianca Murray

    I can’t get the zoom function or the new selfie filters to work πŸ™ The trophies are coming up though.. (iPhone 4s)

    Reply
  39. Mutsumi

    I can’t zoom in and I don’t have the filter. I just upgraded everything, but it still won’t work. But I have the trophies and everything else.

    Reply
  40. Chloe

    I have an iPhone 4S and i can’t use the snapchatfilters or zoom in videos. Hope it gets fixed as soon as possible! Please!

    Reply
  41. andrew

    I cant get it either it is a disgrace that I cant get these filter I rather looking forward to have fun by sending funny snapchats (NOT HAPPY)

    Reply
  42. Alexia

    This is stupid it won’t let me do the new filter but I have trophies .and I’ve never been able to zoom on videos . iPhone 4s

    Reply
  43. Chloe

    I am a iphone 4 user and I can not use the new selfie filters from the new update September 2015 and it’s really unfair seeing other snapchatters having it. And I can not zoom while in while I video please get this issue fixed as soon as possible please!

    Reply
  44. Ketil

    Not working on my iphone 4s , i’ve been irritating my ass off for months getting snap to work properly. Tnx a bunch for the lack of information about this pussy otters!

    Reply
  45. Smilers

    Ugh this needs to be fixed ASAP! Its no fun when all your friends have the update and you don’t cmon snapchat let us iphone 4 and 4s user use it too

    Reply
  46. MaKayla

    I have a 4s and I got everything else from the update like the trophies and everything but not the new filters. I can’t zoom in still either

    Reply
  47. Ee

    New Filters and zoom on videos don’t work on my iPhone4 but I have got the trophies, pleas try fix this I few like I’m missing out big time??

    Reply
  48. sagar

    In the update it is properly mention this feature supports ios 7 and later and i’m using latest version of ios i.e. 8.4.1 and i’m not able to use these filters.

    Reply
  49. Nina Boyle

    I have the 4s but I cannot get the new features and it is frustrating. I get the tropies and everything else but the new features. Can apple somehow get that for us? Thanks.

    Reply
  50. Api

    OMG. Ugh. Thought i was the only one,been trying for 2 days now&still havent got the new selfie features OR zoom in on videos!!!!! Its not fair -.-. I wana use the selfie features already!!! how long do we have to wait.. Haaa..

    Reply
  51. Zuza

    In my case it’s not working either. I’m so pissed because the policy of Apple and the app providers is apparently to force you to change your device for a newer one. Ridiculous how people get brain-washed by such simple marketing methods.

    Reply
  52. Kourtney

    I’m absolutely dissapointed as I acnt get the new filters and feel left out ?
    I hope snapchat fix this as it does say it’s compatable with iOS 7+ and most iphone 4 user have that

    Reply
  53. Chloe

    I have an iPhone 4s and it doesn’t work I was so happy to see all my friends using the but I found that I can’t do it please snapchat can u get this fixed please

    Reply
  54. thanos

    Selfie features are not working !!! Iphone 4 user!
    *ΜΡ κοροιδΡυΡι Ξ· ΜαριλΡνα που δΡν Ρχω τα features ΞΊΞ±ΞΉ τα ΡχΡι αυτη :'(

    Reply
  55. Heather

    I have I phone 4s I’ve never been able to zoom on video it’s so annoying and I can’t get the new selfie filters. I have that stupid trophy case though ugh ?

    Reply
  56. Uriel

    Well I have and iPhone 4s and I updated my snapchat but it sucks that I can’t ise the new futures on it snapchat really need to fix this so iPhone 4-4s user can in joy the new features to really need to fix them ???

    Reply
  57. Irritated User

    I phone 4 and 4s users are always the ones mugged off by snapchat. First no zoom now no filter. It’s really annoying. Snap chat need to fix up

    Reply
  58. Helen

    Hey this is not fair how come everyone else gets the new filters ugh I don’t think this is fair at all please fix this I want to use them so bad and I can’t wait to see what they look like! And my brother and sister wants to use them to so please just fix!?? p.s I have a iPhone 4s and my brothers have android s3 and my sister has android s4. WHY WONT MY FILTERS WORK?!

    Reply
  59. Helen

    Why can’t I use the new filters?! I don’t think that this is fair everyone else has them me my brothers and sister don’t have them why? I have 4s iPhone and they have android s3 and s4 it’s wrong to give the new phone filters and not us so please give us our filters everyone has them I want to use them so bad! Please fix this do you see how many comments there are! We want filters! So I hope that you fix this bug!??

    Reply
  60. Rida

    I have an iPhone 4 and I cannot use the new snapchat filters, but I’ve received the trophies. This is not fair!!!! I really wanted to try out the new update. Y’all need to step up your game, this is very disappointing.

    Reply
  61. Olivia

    all of my friends are using these filters and the zoom video and I can’t get them just because I have an iPhone 4s! I mean come on I’m waiting on these updates and u better not be lying about getting them done in a few weeks!!!!!!???

    Reply
  62. Lauren

    It is not zooming or doing the new selfie features. FIX THIS OR I AM DELETING SNAPCHAT. It’s SOO annoying as Everyone else can do it argh

    Reply
  63. Lauren

    It is not ZOOMING OR DOING THE NEW SELFIE FEATURE. Literally FIX this or it is just showing that YOU and apple are forcing us to get the newest iPhone models. FIX IT

    Reply
  64. Anna

    This is horrible!!! I see my friends using it and I just get so mad! Plus the zoom also are like that and I would love if snap could fix so the iPhone 4 users would be able to use it!

    Reply
  65. finlay

    argh so annoying that loads of my friends get it (who don’t have iPhone 4) and I can’t get it, and I can’t even zoom! at first I thaught it was just newer iPhones get more things like being about to put filters on videos etc and also different colours. I really want this new face thing it looks fun

    Reply
  66. Tiffany

    I was so excited for the update and when all my friends sent me videos. But my phone won’t let me do the new filters. Very disappointed. If this continues to be a issue then I will be deleting my snap account ?

    Reply
  67. Erin

    I can’t zoom on video or use the new snapchat selfie filters. The small dot appears when I tap the scream but when I press and hold nothing happens.

    Reply
  68. tyler

    i think it is stupid as hell that iphone 4 users can use only part of the update and not the whole update it pisses me off i shouldnt have to buy a new phone just to use and update of an app if you are going to update an app make it to where all phone users can use the damn app not just the newer phones cause its just not fair and it pisses me off and i am heated

    Reply
  69. Zlatina

    I cant use the new features with my iphone 4s…its not really fear just cuz we havent bought the newest iphone not to be able to use snapchat properly after all…

    Reply
  70. Hudson Tedeschi

    I can’t afford to get a new phone, and the new snapchat selfie filters + zoom doesn’t work for me. ? I have the 4S

    Reply
  71. Anastasia

    I also have a iPhone 4s and the new selfie filters do not work, but the zoom in on selfie mode and trophies do work. Don’t know what to do!! ?

    Reply
  72. Alexis

    I have an iphone 4 and u can’t zoom on videos or get the new selfie lenses. When I’m on the back facing camera if I hold my finger down there will be a big circle that grows and shrinks but doesn’t do anything, and nothing happens on the front camera

    Reply
  73. Niamh

    I get the new trophies which I don’t understand. Unfortunately I do not get the new selfie filters and I still can’t zoom in on snapchat. This is really annoying since everyone else gets it.

    Reply
  74. Niamh

    I have the iPhone 4s. I updated snapchat this morning and wa expecting new filters but they won’t work for me. I get the trophies which i don’t understand. I am still unable to zoom in on snapchat. Please sort this since it’s unfair on us while everyone else has fun with it !!!!

    Reply
  75. Donald G

    I have an Iphone 4s. I have the trophies and other filters, but I do not have the cool face ones that everyone else is doing. thanks in advance.

    Reply
  76. Conzo

    How upsetting it is to see all your friends having fun with the new filters this situation needs to be turned around for iPhone 4s models ???

    Reply
  77. Jlynne

    No, I have an Iphone 4 and the new features don’t work, it’s highly irritating, if they aren’t going to work for us, then other users shouldn’t be able to send them to us, if our phones don’t support it, then the messages sent to us using the new features should be blocked, but they aren’t so it’s not a matter of our phones not supporting it, snapchat just hasn’t updated their services to allow our phones to be a part of it! πŸ™‚ I will be uninstalling snapchat!

    Reply
  78. Ash

    Was really looking forward to the filters and saw my friends using them but I can’t get them and don’t have a new update? I have an iPhone 4

    Reply
  79. Brianna

    The filters won’t work on my iPhone 4s and I’m so mad because they are awesome!! I can’t zoom in on video either but that’s not as important. Please fix the filters soon!!

    Reply
  80. Sophie

    I am having the same problem. I WANT TO USE THE NEW FEATURE! come on…! I cant zoom or use the selfie update but i have the trophy case.

    Reply
  81. Alana

    I’m absolutely gutted that I can’t use the new filters, zoom in on videos but can view the trophies. Pleeeeeease fix this!?

    Reply
  82. Sarah

    FIX IT NOW!!!

    I refuse to buy a iPhone 6 when my iPhone 4s is still in perfect condition just because you won’t allow iPhone 4s to have the new lenses.

    Reply
  83. Shana

    I have a iPhone 4s and the new selfie feature does not work. Won’t work on android moto g either.. Very disappointing and frustrating….

    Reply
  84. jess ambrose

    I can not zoom in or use the new filters and i think its just stupid where is there problems with the snapchat only on the iphone 4 and the 4s its stupid you really need to get this sorted because i all i see if everyone posting it and i have not got it i agree with all the other comments above and its big issue now which you need to sort because its not fair!!!

    Reply
  85. Rayven

    UGH, I have the Iphone 4s and cannot use the new selfie filters and cannot zoom in while taking a video!! But of course the stupid trophies work…

    Reply
  86. NatashaBlake18

    I have a iPhone4s and I cant get any of the new selfie filters, the only new things I can do with snapchat is zoom in while on selfie mode and trophies. so annoying! considering we have all the up to date software you’d think we wouldn’t have this problems!!

    Reply
  87. Brittany

    This actually pisses me off.. Not just because the filters or zoom don’t work ..but in order to do anything cool you have to have a newer phone which is bullshit.. Figure your shit out

    Reply
  88. Lauren

    Filters don’t work on my 4s either and I can’t zoom and its rlly annoying. I won’t buy a new phone either cuz mine works fine otherwise so I hope this gets fixed

    Reply
  89. Esme

    All you have to do is put your camera as if you are going to take a selfie . And tap on your mouth or nose DO NOT DOUBLE TAP. Just keep your finger on your face . Hold that tap and the selfies will pop up. But make sure your entire face is shown on the camera. It’ll work.
    I was having the same problems until I did that.

    Reply
  90. Julia

    I only can’t zoom in videos and use the new animated filters
    e.g. the angry face, the sad, the love heart eyes etc. Please help everyone is using it and Ii don’t want to get a new phone just for snapping… :/ D:

    Reply
  91. Esme

    IT WORKS! It didn’t work for me at first just the trophies and all. Until I started messing with it. I have a iphone4s
    Make sure you have the camera facing you. As if you are going to take a selfie. Make sure your entire face is shown on the camera then tap your nose or mouth. Hold your thumb there for about 3 seconds and the options for the filters will pop up! It might not work the first time so just scroll to your contacts then back to the camera showing your entire face and try again

    Reply
  92. Lydia isaacson

    My iPhone 4 will NOT let me zoom in when I’m taking videos but it will let me zoom in if I am taking a picture another problem Is that new update everyone is having fun with the update but I’m not because it’s not working :\ All my friends have tried to help me fix it but it’s still not working it kinda makes me upset?

    Reply
  93. Jade ogara

    Both the new filters and zoom will not work on my iPhone 4s, I have tried re downloading, resetting snapchat and all sorts

    Reply
  94. Kaitlyn

    I have an iPhone 4s and the new filters and the zoom does not work on my phone and it’s very frustrating that it does not work cause it’s unfair to me and all the others who have this phone

    Reply
  95. jasmine

    I have an iPhone 4s. I updated my snapchat yesterday. and I cannot get the new filters or zoom in. and I have no idea what the “trophies” are.

    Reply
  96. Kinga

    I have an iPhone 4s and i can’t get any of the selfie filters to work. I don’t want to buy a new phone just for snapchat. Please fix these problems.

    Reply
  97. Isaiah cleveland

    I mad that it doesn’t work with it 4 and 4s because all me friend are posting them do it, it’s just frustrating?

    Reply
  98. nadine

    the new selfie filter isn’t working on my iPhone 4s either, and it is pretty annoying. The zooming does work on my phone, but the filters do not.

    Reply
  99. gabriela

    hey im gabriela im iphone 4s user i can’t use the new filtera and zoom the video but i can use the trophies.please help

    Reply
  100. Vivian

    please fix this. The new filters won’t work and neither does my zoom. My friends always send me all these awesome things and I can’t do them. FIX IT SOON

    Reply
  101. Sheridan

    I cannot use the new selfie filters on my I phone 4s nothing’s even coming up on mine and it’s recently been updated!

    Reply
  102. Alan

    Can’t get the filters or the zoom to work on my 4S, not sure how they can release an update without its flagship features working on all devices, pretty slack in all fairness

    Reply
  103. Sierra

    Oh my goodness this is soooooo stupid!!!!! 4 and 4s users should be able to use this new filter for snapchat!!! They need to fix this asap

    Reply
  104. Chris

    Running IOS 8.4 have snapchat sept 15th update and filters DO NOT WORK!!!! Gggrrrr?? very annoyed! As for trophies, obviously don’t have them either as have no idea what they are. Also just found out I should be about to zoom in on video!?

    Reply
  105. Savage Alexxa

    This pisses me off i was so excited to update my snapchat app & nooo i cant use the snapchat filters on my 4S ! Snapchat gotta fix this i wanna puke rainbows .

    Reply
  106. NatashaMarie

    I’m a iPhone 4 user. I don’t have the new snapchat update and I’m kinda mad. I think snapchat should get the update for the iPhone 4&4S! This is complete bullshyt! ?

    Reply
  107. Kell

    The trophy board works on my iPhone 4s but I can’t get some of the trophies bc my phone won’t zoom while I’m taking video. the lenses also do not work on my phone.

    Reply
  108. Tiara

    I have an iPhone 4s and I can’t get the new snap chat filters either. I get the trophies but not the filters and I’m not sure if my phone zooms in on video.

    Reply
  109. leo

    i have an iphone 4s and i updated snapchat today and i cant get the selfie filter to work or the video zoom either snapchat please fix this

    Reply
  110. nicole

    I CANT USE THEM ON MY IPHONE 4!!! its soon frustrating and not fair because all my friends are having fun with their phones and I’m just there standing looking at them and its so sad!!!!!!! THIS NEEDS TO BE FIXED!!!! WHO’S WITH ME??????

    Reply
  111. Olivia

    It doesn’t work for my iPhone 4s I tried redowloading and still doesn’t work. I have the rest of the update but the new “filters” and I cannot zoom in video ! Please fix soon!!!!

    Reply
  112. Caitlyn

    It doesn’t work for me either! I have the iPhone 4s. It should work it’s comparable with IOS 7+.. This sucks. Please update for us iPhone 4/4s users!

    Reply
  113. Kelsey Parsons

    I cannot use my selfie funny faces either with my iphone 4s. Please update this mess so all SMARTPHONE carriers can be happy and get what they pay for!

    Reply
  114. paige

    i have an iPhone 4S and an iPad mini (the first version) and i cannot get the filters or zoom on either of them :// although i can get the trophy cabinet so who knows

    Reply
  115. Brian

    I updated my iphone 4s yesterday (along with the other apps that needed to be updated), saw that other snapchat users was having fun with the new filters, so I asked my brother how he did it and he told me how to do it but it didn’t work. I thought it wasn’t for the iphone 4s users, just the iphone5 and up. That wasn’t the case, it’s just not working for us iphone 4s users and its getting frustrating cuz I keep trying it and it’s not working. This problem needs to get fixed so we can enjoy the new features as well

    Reply
  116. Brian

    I updated my iphone4s yesterday as a lot of people did, tried to get the filters on snapchat but it didn’t work. This problem needs to be fixed soon so all smartphones can enjoy the new filters

    Reply
  117. Josiah Malinich

    Does not work for iPhone 4s!! The filters should be able to work for those users with iPhone 4 and 4s. Shouldn’t have to get a new phone just for the filters!!

    Reply
  118. Wooster

    I can’t get it to work on mine Eather and I have a 4s … It sucks I have about 3 other friends that can’t do it Eather we l have 4-4s

    Reply
  119. Faith

    I have an iPhone 4 and the snapchat selfie filters don’t work and all my friends have them and it’s making me feel left out!!??

    Reply
  120. Rebekah

    I can’t get the selfie liters or zoom and I am so mad. If they don’t fix it I will be taking drastic measures because it isn’t my fault I don’t have the newest version of everything, I have a IPhone 4s and I like it!

    Reply
  121. Mee

    I have an iPhone 4s and all my friends are able to use the lenses, even my friends who have androids! I feel left out like please fix this!

    Reply
  122. Tom

    It seems everyone has the same problem. 4s here, never been able to zoom, and can’t use ‘lens’ function. Pretty ridiculous that this is still an issue…

    Reply
  123. Alexis

    I have an iPhone 4s and I can’t use the new selfie filters or video zoom… It’s sad… I was looking forward to it when I updated… Then I read this and now I’m just like wow… Now I don’t have to be as frustrated but I still am. Please oh please fix this problem… I’m kind of getting jealous of all my snapchat friends who are… ??

    Reply
  124. Eswin

    I can’t get the new update of selfies in my phone I already try it and does not work I don’t know why. If you know how to make it work please help me so I can send snaps to my friends at school and out of school. Thanks have a great day. But please help me…

    Reply
  125. Eswin

    It won’t work in my iphone 4 my friends are enjoying them and it makes me sad because I can’t have them I want to have them like my friends have.

    Reply
  126. Jennifer

    I have downloaded the new update and I have also reinstalled the app. Still doesn’t work. All my friends are using what I told them about. So sad I can’t do it too just because I have a 4s πŸ™

    Reply
  127. Chelina

    I can’t use the filters and I’m the only one in the class. You know how much that sucks?! That everyone around you aren’t doing anything else but play with Snapchat! That sucks and I can’t affort a new phone yet! ?

    Reply
  128. Disjecta

    I have a 4s….when I tap my face the circle pops up like a taunt and then nothing….no new lenses…I get the Trophys but pffft, I want the new filters….so unfair….I keep getting great snaps from friends….makes me not want to go near my snapchat??

    Reply
  129. Quinn Bechard

    The new selfie filters for work on my 4s, but after updating it the zoom now works… It hasn’t worked before with the old update but now it’s like I just updated to that and no selfie filters.

    Reply
  130. Stephem

    Iv got the I phone 4s and have got snapchat foe some time now,, but I can’t use the new filters.. I was really looking for would to using them.. This is very disopionting ????

    Reply
  131. jessica

    I can’t use the new lenses on my phone, which is gutting because i can receive them and see how cool they are and not able to join in and enjoy it with my friends

    Reply
  132. Kelley

    I have an iPhone 4. I can’t zoom in a video and the new selfie filters don’t work on my phone, even though I have the new update.

    Reply
  133. Stacey

    I have an iphone 4s and i can’t voom & don’t have the new filters!
    I have the trophy cabinet and all + the new way the snaps look instead of the number!
    This really annoys me! All my friends have the newest Snapchat updates & i’m stuck with the basics
    Please fix!

    Reply
  134. tamsyn

    OMG!!!! This problem is making me mad because I can’t zoom in on videos and use the new filters. All my friends and stories they post up the new selfie filters, I’ve told my friends and they don’t give a shit. So I’m just left here watching everybody else vomiting rainbows and looking scary. It’s making me really sad and I bet all the other iPhone 4 and 4s users sad too. Please fix this problem ASAP!! ???????

    Reply
  135. Kylie

    Wish the trophies weren’t working and the filters working. So unfair.

    Fix it please apple. I have a 4s and it’s still in perfect condition and I am no where ready to buy a new phone. Even if I do buy a new phone it won’t be an apple

    Reply
  136. Jade

    I’m Guttered I can’t use the new Snapchat selfie filters! All my friends are having fun with it and we can’t because we can’t afford Β£700 for a upgraded generation! I have never been able to zoom on Video either but that doesn’t bother me as much. Please solve this!!!

    Reply
  137. Moni

    I can see the trophies, but the new filters won’t work. I also sometimes have problems with playing snaps, where a video snap or photo snap won’t play and it won’t go away for around a week or so. I have an iPhone 4s.

    Reply
  138. Anna Ratiu

    I have been struggling to get these awesome filters + zoom since ages. I have snapchat since like 2 years ago I think? I’ve never been so disappointed with an app cause like all my friends have the filters and stuff and then there’s me having this shitty iPhone 4s cause my iPhone 5s is coded (will decode soon) that doesn’t have anything special, just old, 2012 Snapchat stuffs.

    Reply
  139. Sonali

    The new effects r nt workng on my iphone 4s ! Nd m feelng rly vry jealous at this point of time seeing my frnds enjoying these new effects?

    Reply
  140. Add0x

    I reinstalled snapchat 2 times on my iPhone 4s and installed snapchat on iPhone 4 just to check if the problem is with my phone cam, but it looks like that the new features do not work on both devices.

    Reply
  141. Casey

    I also have an iPhone 4s, and the new update is not working on my phone as well…I think they are trying to weed iphone 4’s out…

    Reply
  142. Brittany F

    This doesn’t work on my iphone 4s either. It’s not fair, the phone isn’t that old and updates all the ios features why can’t it do the filters? finally something new and exciting for snapchate and thousands get to miss out on it πŸ™ SIGH! come on apple!

    Reply
  143. ShirleyAnn

    I have an iPhone 4s and I can see the trophies and the little timer thingy changed. I can zoom but I can not use any of the new selfie lenses. It is quite annoying and makes me want to punch kittens. ???

    Reply
  144. Gabe

    Stupid snapchat selfie filters won’t work. All my friends can do it on iPhone 5 5s!!! I am thinking of just deleting the stupid app. ??????

    Reply
  145. Tove

    Just because I Managed to keep my iPhone 4s in live and didn’t bother spending lots of Cash for a newer model I’m punished and can’t get the newest update to work?! ?

    Reply
  146. Andrea

    I also have an iPhone 4S and can not use the filters would be great if I could since all my friends are posting pictures and rubbing it in my faces at I can’t! Would be greatly appreciated if this could be fixed ASAP!

    Reply
  147. Jamie

    I also have the iphone 4s i cant afford the other iphones at the moment but stinks that it wont work since we have the lower iphones i can get the trophy’s just not the face filters on my snap chat it teases me with the little circles like it will work but dont please help fix it thank you in advance ☺️

    Reply
  148. Kiann mason

    I cannot use the filters or zoom on my phone or my iPad. other people can but I can’t and it’s really irritating and needs to get sorted!!

    Reply
  149. Mollie

    I have an iPhone 4s but have found that the video zoom doesn’t work, neither does the selfie filter… But I can get the trophy case ? what’s going on?!! ?

    Reply
  150. Trey

    Cant Zoom Or Use The New Features ? Please fix this ASAP im ready to use this awesome feature ? I can get trophies but im not worried about trophies i want to be able to use the features

    Reply
  151. Shannon stewart

    The new snapch filter thing is not working on my phone and I have updated it and everything and it’s still not working

    Reply
  152. Nicky

    I have a 4s and everything else is working except for the selfie filters ! I personally believe it’s a hoax so people will buy better phones that have it so they can get money

    Reply
  153. JC

    I have the new trophy case (Don’t know how to get new trophies though), but I cat zoom in videos nor can I use the new selfie features.

    Reply
  154. David

    I also have an iPhone 4s but the video zoom doesn’t work and neither does the selfie filter… It would be cool to have it fixed. Thx!

    Reply
  155. Allanah Cannell

    The new snapchat effects and video zoom do not work on my phone either and I have an iPhone 4s. Anyone else sick of people saying “get a new phone then” not everyone can afford brand new iPhone 6’s!!!!

    Reply
  156. Josie

    The new ‘monsters and stupid shit’ thing will not work, I’ve updated to ios9 with still no joy, snapchat sucks ass ??

    Reply
  157. maddie

    I have the trophy feature but cant zoom or use the new selfie filters. Also cant change fonts, and video quality jumps around and is glitchy.

    Reply
  158. Isabella

    I have an iPhone 4, and lenses won’t work on my snapchat. I never have been able to zoom while taking video. Anytime recording video on snapchat it lags/skips horribly & won’t record a solid video. I feel entirely left out of the excitement.

    Reply
  159. Roxy

    I updated snapchat and realized I didn’t know how to do the cute new filters after a few days I ran acros this post. I have an iPhone 4. I love this phone I hate how I can’t get the dilute te it really sucks. They look pretty cool. Please fix this issue. :c

    Reply
  160. Beth Barsby

    everything with the new update works, trophy stamps replay ect but new filters aren’t? do you have to have i0S 9 for it??

    Reply
  161. Sandro

    Sounds like apple paying snapchat to annoy iPhone 4 users into upgrading to the “latest and greatest” iPhones. Fuck Apple

    Reply
  162. carly

    ya… my phone wont allow me to use alot of snap chats features, like zooming in on videos and the currently new update the selfie filters. which i dont understand cause i have the same update at the iphone 6 would. so that doesnt make much sense to me. and plus while every one else is trying out this new feature im there using the lame black and white filter… yay so much fun i know. also i think its stupid because only the newer versions work… like sorry snap chat not everyone can afford the newest apple iphone. and before when i have messaged them with a glitch or anything they have always failed to get back to me and let me know what is happening, and yes i do know that they are a very busy co-operation but ive messaged them weeks ago and still have not received a solution. πŸ™ why snap chat???

    Reply
  163. Devan leiman

    I have an iPhone 4s which I worked really hard to get and not I can’t even use the selfie filters? I have the trophy case and the new messages thing but I just want to be able to send snaps like all my friends

    Reply