A Communication Error Has Occurred Support Code 802-0809 Animal Crossing Pocket Camp

UPDATE: Please leave a comment below with the date and time you are seeing this error message. Also comment with the type of Smartphone you are using and the operating system. You can add your Friend ID to your comment. Add me as a friend on Animal Crossing with the ID 0421 8774 486.

If you have played Animal Crossing Pocket Camp on Tuesday, November 21st, 2017 you have likely seen the communication error. This is due to the popularity of the app. It is very likely the case that millions are trying to play the game right now causing the servers to have errors.

The error states “A communication error has occurred. Please try again later. Support code [802-0809]. Have you seen this error? How long did it last? Did your Animal Crossing Pocket Camp save after this error?


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Molly
Guest
Molly

When will this issue be resolved?

Kai
Guest
Kai

29845857192 !!

Also 10pm PST

I thought it was just because of the new day thing but if not I’d like to know how, (if possible), to fix!!

Michael Burgard
Guest
Michael Burgard

Just happened to me. Thought it was my wifi but nope same for 4g lte. Hence my posting and googling for a solution lol.

Jess
Guest
Jess

1128 pm est iPhone

Brandon
Guest
Brandon

11:31Pm 11/21/2017 Iphone 6

Jennifer
Guest
Jennifer

11:33 PM, iPhone, latest iOS version

Olivia
Guest
Olivia

11:36 iPhone 7+

Alisa
Guest
Alisa

7:02 22.11.17 I phone 6s

Ewong
Guest
Ewong

12:00am CST, iPhone 8

Lumii
Guest
Lumii

14:03 GMT+8 22/11/17 iPhone 6S

Kerri
Guest
Kerri

1:08am Iphone SE

K
Guest
K

iPhone 6 latest ios

Pitt
Guest
Pitt

10:10-10:20 PST iPhone 6S latest IOS

Nef
Guest
Nef

iPhone 6s. Happened right now.

Brianna Kinnane
Guest
Brianna Kinnane

1:30 est iPhone 6

Kayla
Guest
Kayla

12:20-12:30 AM CT iPhone 6s

amy
Guest
amy

7:01 am est, iphone 7 plus

Danielle
Guest
Danielle

This has been happening to me consistently since about 9pm central. iPhone 6

Lauren
Guest
Lauren

10:30(?)pm PST, after I got notified a new day was beginning and would be returned to the title screen, then this error popped up and continues to every time the app is opened. iPhone 6, IOS 11.1.1

Wendy Harrison
Guest
Wendy Harrison

6:57 am uk iPad 2017

Lifeonmars
Guest
Lifeonmars

This morning in France IPhone 6s iOS 11

Ollie Fox
Guest
Ollie Fox

7:58pm November 22nd iPhone 6 Plus

Ollie Fox
Guest
Ollie Fox

NZST

Nathaniel F
Guest
Nathaniel F

11PM-2AM(at least) iPhone 6s Plus, iOS 11.1.1
Had some intermittent ability to play, but keeps DC’ing. Saves gameplay from what I can tell, though.

magisk
Guest
magisk

iPhone 6s right now

Anon
Guest
Anon

2:14 am IPhone 6. Been going for the past hour ;-;

rip
Guest
rip

11/21/17, 11:25pm PST, iPhone 6S, newest update

rip
Guest
rip

11/21/17, 11:25pm, iPhone 6S,

Linda
Guest
Linda

11/20/17 @ 11:35pm PST. iPhone SE 11.1.2

Karma
Guest
Karma

9:00 pm 11:54pm PST iPhone 5s latest os

May
Guest
May

12:00pm – 4:00pm GMT+ iphone6s

Amanda Gutierrez
Guest
Amanda Gutierrez

12:15am PST iPhone 7Plus. Started around 10:30pm PST

Kaitlyn
Guest
Kaitlyn

Support code 802-0809 2 hrs, have not gotten bacck into game yet. approximately 10 pm PT-currently 12:25 pm PT iphone 6s Plus.

Meg
Guest
Meg

08:27am – Iphone SE – UK

Leanne Nguyen
Guest
Leanne Nguyen

12:34am PST 11/22 iPhone 6

bunbun
Guest
bunbun

3:46 AM EST iphone 6s

Nicole
Guest
Nicole

09:56 AM, iPhone 6, iOS 11.1.2

megan mote
Guest
megan mote

All morning from 8:00 GMT iphone 6s

Jess
Guest
Jess

09:29 am, UK, happening for a few minutes and not connecting

Jess
Guest
Jess

I forgot to write that im on an iPhone 6

Erin
Guest
Erin

09:38 GMT iPhone 7, iOS 11

Jack
Guest
Jack

9:43am GMT, iPhone 7+. been on going for about 15 minutes now.

Silvie
Guest
Silvie

I have an iPhone 5s and I have been getting this error for few hours, can’t play because of that

Silvie
Guest
Silvie

I have an iPhone 5s and I’ve been getting this error for few hours, can’t play because of that.

Taylor Byerly
Guest
Taylor Byerly

6:30am
Iphone 6
Happened to me

Natacha
Guest
Natacha

iPhone 7plus
T-Mobile one + WIFI
06:30 EST
22 November 2017

Paine
Guest
Paine

2:45 am akst 11/22 iphone6+

Kayleigh Tutt
Guest
Kayleigh Tutt

Okay, this error has been affecting my app since last night around 10:00. It’s the next day and it’s still not letting me get past the loading screen.
6:43 am iPhone 6

Alison
Guest
Alison

All the time since I downloaded this yesterday. iPhone 8 Plus, most recent iOS. Super frustrating

Killian
Guest
Killian

ALWAYS

Abc
Guest
Abc

7 am EST, iPhone 6+

ColouredBlossom
Guest
ColouredBlossom

10:03 pm gmt +10
iPhone ios7

Robin
Guest
Robin

7:05 AM. IPhone 6s.

Christy Danielle
Guest
Christy Danielle

I am getting it constantly 🙁 7:07 am
11-22-17 and all night last night

Christy Danielle
Guest
Christy Danielle

iPhone 7