UPDATE: We have learned this error is a bug in the latest release of the Instagram app. It does not have to do with Internet or LTE speed connection. Hopefully, in the next several days, Instagram will fix this bug and there won’t be an issue for users. In the meantime, you are going to have to deal with the error message. Comment below if you are still getting the message and the date and time in which you are seeing it.
Over the last several days, a number of people have contacted us about the “sorry there was a problem with your request” error on Instagram. They have asked if they have an issue if their account or if Instagram is down. This error tends to occur most when you have a weak wifi Internet connection or your have gone out of LTE or 4G service. If you are trying to update your Instagram in a dead zone as far as coverage, you will likely see this error.
When you see this error, you may want to try and reconnect to your wifi or wait until you are in an area in which there is stronger cell phone coverage. If you have been traveling to remote parts of the United States or extremely small towns, it may be the case that you can’t upload a picture or comment on a post because the connection is so poor.
If you continue to see this error message on Instagram you may need to log out and log back in. This has seemed to help some users.