Snapchat iPhone X Max, XS Max and XR Camera Zoomed In

There have been numerous reports from iPhone X Max, iPhone XS Max and iPhone XR users that the camera is very zoomed in or blurry. This is the case on both the front facing camera and the selfie camera. This is so much of an issue that thousands of users have reported they are no longer using Snapchat to take selfies or use the app as a mirror.

Do you have a newer model iPhone in which the Snapchat camera is very zoomed in or blurry? Has it always been this way or is it the latest update. Please comment below with the type of iPhone you have and when you started to notice the zoomed in or blurry pictures with the camera.


89 thoughts on “Snapchat iPhone X Max, XS Max and XR Camera Zoomed In

  1. Veronica

    I have the new iPhone XR. Snapchat camera is waaaay too zoomed in. It’s very difficult to fit 2 picture in a selfie. Not the greatest camera to have when using it for a vacation for 2 and taking a selfie with a vacation background.

    Reply
    1. Holly Henderson

      I have an iPhone XR and the camera is extremely close/ zoomed in and is bad quality and fuzzy on snapchat. Can we get this fixed?

      Reply
      1. Natasha

        I have an iPhone XR and the camera is extremely close/ zoomed in and is bad quality and fuzzy on snapchat. Can we get this fixed? PLEASE

        Reply
    2. Sarah

      I have the XR & the camera is way to zoomed in, makes me look fuzzy & can’t fit 2 people in the camera. It sucks & I really hope it can be fixed.

      Reply
      1. Em

        i am extremely disappointed with the photo quality overall of the Iphone XR. It’s very puzzling because my iphone 7 Plus camera was flawless. You would assume a newer phone would have better photo quality. This is very upsetting.

        #ISSASCAM

        Reply
  2. Eddy

    i’ve recently gotten the new Iphone XR and when i went to use snapchat for the first time the camera quality was terrible. The image was too zoomed in and extremely low resolution. wanting to know if this is a software issue because of the new phones, or is it my phone please help!

    Reply
    1. Jada Gardner

      Me and my husband have the iPhone XR and it looks good when your getting ready for the photo but once you take the phone it looks very blurry like a android camera it makes me really want to stop using Snapchat

      Reply
  3. Jas

    Just bought the iPhone Xs Max and the front facing camera on snapchat is zoomed in and blurry. The selfies taken with snapchat are poor quality compared to the ones taken with the regular camera. So the problem isn’t the camera on the phone but the snapchat. Weird since selfies taken with snapchat camera have always been better on my iPhone 6S. Don’t know if it’s because of the bigger screen but still an annoying issue. Hopefully we’ll get a fix for this sooner or later.

    Reply
  4. Valerie

    I have the iPhoneXR and Snapchat sucks on this phone. Way too zoomed in. As sad as it sounds, I’m going to return it just for that reason. I use Snapchat more than anything.

    Reply
      1. Alieya Carvalho

        So in December I went from the 8+ to the xs Max and the camera is such a disappointment almost ready to go back to the 8+.

        Reply
  5. Stephanie Morrison

    Got the iPhone XR for Christmas & the snapchat app is way to zoomed innn? Don’t even use snapchat anymore because of this!!! Can it be fixed ??

    Reply
  6. SHANI

    UPDATE ON THE SNAPCHAT CAMERA YET?!??! I JUST PURCHASED MY XS MAX TODAY AND OPENED SNAPCHAT AND THE D**N CAMERA IS UP MY NOSE WITH MY ARM FULLY EXTENDED FOR SELFIE ANGLE! DANGGG BACK TF UP CAMERA! PLEASE FIX THE ANNOYINGGGGG ZOOOM!

    Reply
  7. Paige

    My biggest concern is all of these posts have been coming in for a while. Snapchat and Apple have known about this either and chose to neither make it public, nor come up with an effective way to fix the issue in a timely manner. The other X’s have had these issues for a while. I’m considering returning my phone.

    Reply
  8. Emry Crane

    everyone that is complaining about it being zoomed in, please stop. it just simply looks bigger because of the new phone style i promise you. the camera quality problem on snapchat is a software malfunction within the app. please do not worry as nothing is wrong with your phone.

    Reply
    1. victoria

      the normal camera app still have horrible quality. although the zoom is annoying, the quality itself is grainy & blurry & doesn’t capture details like the iphone 8 does.

      Reply
    1. Kylee Row

      I have the XR and it’s too blurry on Snapchat. I can’t even send something w/o it being blurry on both sides of the cameras: selfie or regular. It makes me not even want to use Snapchat anymore

      Reply
  9. Ollie k

    Just bought the xr and yes the camera is terrible I feel hella sad my 5C takes better pictures what a waste I hope snapchat fixes this soon

    Reply
  10. Green

    I have just purchased the IPhone XR and have immediately recognised the same problems listed above. The front camera also does not feel as sharp as my previous I Phone 6

    Reply
  11. Mandy

    is this gonna be fixed?? seriously opening my snapchat app makes me feel like my phone sucks. This seriously needs to be fixed cause it’s ridiculous!

    Reply
  12. Kylee Row

    I have the XR and it’s too blurry on Snapchat. I can’t even send something w/o it being blurry on both sides of the cameras: selfie or regular. It makes me not even want to use Snapchat anymore

    Reply
  13. Alice

    Just got my iPhone XS Max for Christmas and my Snapchat doesn’t focus when taking photos with flash and on front camera the camera zooms in and is blurry

    Reply
    1. laylabeth

      I got the Iphone XR and everything about the phone is amazing. except the camera on Snapchat. it’s so zoomed in and has such poor quality. front and back camera. my 7+ was wayyyyy better.

      Reply
  14. Lorraine W.

    Just upgraded from iPhone 7+ to iPhone XR and the app I use the most, Snapchat, has the worst quality. Shouldn’t the quality be better when you upgrade your phone? Very disappointed. Can we get an update to accommodate the new phones or else point me in the direction of a new app that doesn’t looked zoomed into my nasal passages with blurry crap quality?

    Reply
  15. Parker Ajax

    Just got XS Max, snapchat looked much better on my pixel 2 xl. It’s zoomed and blurry. Sucks because I use snapchat more than anything and thats like 1/3 of the reason I got the phone. It’s snapchats fault, not apple.

    Reply
  16. Megan Cervantes

    I just got my iPhone XS MAx and my Snapchat quality on my phone is terrible. It’s making me regret getting this phone and I upgraded from that iPhone 8 Plus

    Reply
  17. Kat

    Just updated to the XR yesterday, wish I hadn’t because Snapchat is my most oftenly used app. The camera quality is awful on the application, which in reality is an insult to Snapchat and Apple for their newest release and upcoming trends. They need to fix as more people are getting on the upgrade bandwagon train.

    Reply
  18. Tay

    Snapchat needs to fix this I just upgraded from my iPhone 8+ to the max and the quality of the pics suckkkk and its zoomed in and blurry and I use this app more then anything ….

    Reply
  19. Miley

    I have the iPhone XR and the issue is still not resolved for the zoomed in part. I don’t use Snapchat for selfies anymore when that was all I used to use. Shame.

    Reply
  20. Hannah

    Just upgraded to Iphone XR and i’m very disappointed in how bad the camera quality is on snapchat. Hope snapchat does an update soon.

    Reply
  21. Monica Elizarraras

    I upgraded from the iphone 7+ to the iphone XR back in november and I immediately noticed the horrible resolution on snapchat and how it was extremely zoomed in! You can hardly fit 2 people in the picture. The phones original camera has great quality as well as instagram no complains there, this just happens when using snapchat. I haven’t seen apple or snapchat address this and it seems like many people have the same problem. So frustrating!!!

    Reply
  22. Hannah McKinney

    i think the quality is good, but they really need to fix this whole zoomed in thing cause it’s realy annoying holding it out so far for a selfie.

    Reply
  23. anonymous

    i got my iphone xr 2 days ago and i noticed that the camera was extremely zoomed in right when i opened snapchat. my phone before this was an iphone 8 plus and i never had this issue. does anyone know how i could fix it?

    Reply
  24. Cecelia Mata

    Just purchased the XR and I am highly disappointed with the front camera quality. Way too zoomed in & blurry effect. Especially on Snapchat, which is one of the only apps I use quite frequently. Wish I would have stayed with my 8.

    Reply
  25. Megan

    Just upgraded my iPhone 7 to the XR and the front facing Camera for snap chat is way too zoomed in. This is very disappointing and also makes me sad cause I loved snap chat for selfies and now I really hate the photos.

    PLEASE FIX IT!!!!

    Reply
    1. Megan Cassady

      If You Have An IPhone XS,XS MAX, Or XR And Having Trouble With Snapchat Camera Being Too Blurry Or Zoomed In Continue Reading ‼️

      Go To Your “Settings” Icon On Snapchat In Top Right Corner
      Scroll Down Til You Find “Clear Cache” And Click On “Clear All”
      ❗️ It Will Not Delete Anything It Will Just Simply Restart Your Snapchat❗️
      No More Blurry Or Zoomed In Photos 😊
      #YourWelcome 🤷🏻‍♀️🤪

      Reply
  26. Sasha

    I just purchased the XR upgrading it from the 7, and the front facing camera on Snapchat and instagram stories is super zoomed in and blurry. PLEASE FIX THIS!!!!!!!

    Reply
  27. Kasper

    I just got my iPhone XR and instantly noticed the extreme bad quality when using the snapchat camera! I’m so sad about this, and I hope that Snapchat will fix this HUUUUUGE problem!!!!!! PLEASE!

    Reply
  28. Laura

    Just got the new XS and having the same issue.. now Feb 2019 and can see posts from months prior and still not fixed 🤨

    Reply
  29. Lindsay Papa

    I just got the iPhone XR and I love it all except the zoomed in selfie on snap chat!!! I feel it’s very clear and the picture itself is amazing picks up even fuzz on my shirt lol it’s amazing but way too close!!!! Can this be fixed?

    Reply
  30. H

    Recently upgraded from the iPhone 8 Plus to the iPhone XS Max and the Snapchat camera quality is honestly terrible. Extremely zoomed in, grainy/blurry, grey like tone on both front and rear facing camera. It’s almost as if the quality is the same an Android. Very disappointing.

    Reply
  31. Indy

    I have the exact same problem as everyone above I upgraded to the iPhone XR and Snapchat quality is really zoomed in and awful quality please hurry up and fix this!!

    Reply
  32. Veronica

    I just recently got the IPhone XR, which all my prior phones have been Samsung Galaxies. anyway, the selfie camera in Snapchat is HORRIBLE! its way too zoomed in and like me I am a petite person with not a lot of arm extensity so trying to take a selfie with a group or even just one other person is extremely difficult. please solve this issue ASAP !!!! if not, back to Samsung I go…..

    Reply
  33. Georgina

    The issue isn’t with the iPhone. If it was an issue with the phone, the selfie quality on the camera app would be zoomed in, which it’s not. Has anyone been in contact with Snapchat about it? Bit disappointing it works perfectly fine on the X

    Reply
    1. victoria

      it’s not just the zoom, it’s the grainy & fuzzy camera quality which is also on the regular camera app. in my iphone 8, i can see everything on my face which is not very ideal bcus of acne & stuff but no one asked for the xr to have some sort of smoothing feature. the xr quality is trash on snapchat or not.

      Reply
    2. Savanna

      I emailed the Snapchat support group because yesterday I upgraded from a 7 plus to the XS max and omg I didn’t know this was a problem with the phone, I got the phone thinking the camera on all apps was going to be amazing and I’m so disappointed. They sent me an automated reply saying “thanks for letting us know!” when they have known for about a year according to articles. So mad about this.

      Reply
  34. Megan

    If You Have An IPhone XS,XS MAX, Or XR And Having Trouble With Snapchat Camera Being Too Blurry Or Zoomed In Continue Reading ‼️

    Go To Your “Settings” Icon On Snapchat In Top Right Corner
    Scroll Down Til You Find “Clear Cache” And Click On “Clear All”
    ❗️ It Will Not Delete Anything It Will Just Simply Restart Your Snapchat❗️
    No More Blurry Or Zoomed In Photos 😊
    #YourWelcome 🤷🏻‍♀️🤪

    Reply
  35. Shayna

    I just got the iPhoneXR I upgraded to the 6s and all my pictures are blurry and zoomed so close into my face plz fix it I feel like I just wasted money.

    Reply
  36. Anony

    I have the iphone XR the pictures are so zoomed in and fuzzy I cant even send good nudes now my boyfriend hates me help b4 he leaves!!!

    Reply
  37. sjshfhcjc

    i had upgraded to the iphone xr and i am very happy with the regular camera, but the snapchat one i am very disappointed. this isn’t fair to apple because snapchat is a main used app, and this upgrade can be a dealbreaker to many people. snapchat has to fix the problem asap! also why is it taking so long? it should be a main priority. nobody wants blurry photos.

    Reply
  38. Chan

    iPhone XR – worst damn camera I have ever had. Truly disappointed. Can’t even get two people in a photo. Pathetic

    Reply
  39. Vanessa Rosas

    I just bought the iPhone XR and the snapshot camera is way too zoomed in , I don’t even use Snapchat anymore to take pictures…

    Reply
  40. Morgan

    I have the iphone XR and the camera/snap chat is really zoomed in and blurry. Very frustrating when I upgrade from a 7 and the camera is worse. I have heard it’s because snap chat hasn’t updated the settings for the new iphones? Can this be fixed?? It’s the only way to take selfies!! 🙁

    Reply
  41. Natalia

    Lol I have the Samsung S9+ and today I saw thag the camera was SO zoomed in I think I could see every pore in my face. I dont wanna see that. EW. Please get it fixed my god.

    Reply
  42. Rachel

    Damn this sucks I was hoping I could fix this, just got my XR this morning! Ahhh! Why snapchat why!!!

    Guess I’ll use my long arms to just take selfies on snap and no more group selfies.

    Reply
  43. Kimberly

    Just got the iPhone XS Max and the Snapchat camera is TRASH it needs to be fixed 😭 I used to only use the Snapchat camera to take photos and now I never do and I only use the regular camera. Snapchat plz come w an update soon and fix it

    Reply
  44. Chasity sessiona

    Me & my mom have just recently purchased the new iphone XR and like the other users my snapchat camera quility is such a disappointment , I really hope that apple or either snapchat can come up with a solution for the rest of the iphonw users & myself !!!!

    Reply
  45. Roxsan

    SNAPCHAT OR APPLE FIX THIS DAMN PROBLEM OR I AM BOYCOTTING SNAPCHAT FOREVER!! Over it !! Had the new Iphone X for months and months now and STILL THE ISSUE IS NOT FIXED!!!

    RIDICULOUS!!! FIX IT!!!!

    Reply
  46. Lexi

    The phone is absolutely perfect but the Snapchat camera, I don’t like that I have to sit a certain way just to get my whole face in the picture. Both sides of the camera are real blurry and I can’t stand that. Please Apple or Snapchat fix this problem!!!!

    Reply
  47. Keeyys

    I just got my IPhone XR today, and upgrade from the IPhone 6 and the Snapchat camera is so weird like it’s very fuzzy and it’s wayyyy to zoomed up and makes the pictures you take come out weird I hope they really fix that soon I’m disappointed with it right now

    Reply
  48. Veronica

    I have the xr ans the camer is extremely close and i seem to the the only one of my friends/people ik personaly whos having this problem please fix asap

    Reply
  49. linda

    im so annoyed right now!!!! i just got my iPhone XR today and man I’m so disppointed with the snapchat QUALITY!!! ITS TOO ZOOMED !!!!!! WHEN WILL SNAPCHAT FIX THIS ISSUE??????? I HONESTLY can’t take this !!! DOES ANYONE KNOW WHEN WILL SNAPCHAT FIX THIS?

    Reply
  50. megan

    i have an iphone XR and right when i downloaded the app i noticed that the camera was terrible on snapchat. it is very zoomed in and makes your face look pale and bigger.

    Reply
  51. Skeeter

    I’m so disappointed that I just spent over $1000 to get the new “best” phone on the market to find out the camera quality is so fucking shitty I look like mother fucking micheal Myers what the fuck kind of fuck shit is this???? My face looks pale, it’s zoomed in, and my skin looks oily. This problem needs to be fixed asap

    Reply
  52. Sue blanketkeeper

    I previously had an iPhone 8, which the camera quality was fine. But recently have purchased an iPhone XR and the quality is awful, zoomed in far too much and sometimes appears blue. How can you fix this??

    Reply

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