Why Won’t Snapchat Zoom on an iPhone 4s?

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So, over the last several days many Snapchat users have contacted me to let me know that zoom no longer works on photos or videos with the newest May 2015 update. I am able to pinch to zoom with my iPhone 5s before recording a video and while recording a video. I would imagine that the iPhone 4s is struggling because the Snapchat team worked with the modern iPhones such as the iPhone 6 and the iPhone 6 Plus.

If you have an iPhone 4 or iPhone 4s are you having trouble zooming on Snapchat? I would love to know. Please feel free to comment below if you are having this issue. Also, feel free to add me on Snapchat with the following QR Code or the Snapchat name jessewojdylo and maybe I can help you figure it out. I have been overwhelmed with Snapchat texts lately but I will do my best.

snapchat-jesse-wojdylo-qr-code

I am positive Snapchat will be aware of this very quickly. I have not seen or heard of any problems with the Android versions of Snapchat but it would not surprise me if there are some zoom issues there as well. As soon as there is another Snapchat update to improve the zoom feature I will be sure to let you know.


249 thoughts on “Why Won’t Snapchat Zoom on an iPhone 4s?

  1. Trinity

    I thought that my phone was glitching, but I’m glad to know that I’m not the only one experiencing this problem

    Reply
          1. Molly

            Yea I have an iPhone 4s and can zoom on pictures, but not on videos. I used to not get filters, but I deleted the app and when I redownloaded it, they were there. I still can’t zoom on videos though, It is very fraustrating.

      1. Breanna Rogers

        I can’t either!I have an iPhone 4S. The new snapchat update won’t work. The zoom on a video won’t work. NOTHING! It makes me so mad.

        Reply
    1. Julia

      I have an iPhone 4s and I still can’t zoom. And I do t have the cool little filter things that change your face. It’s stupid. No Bueno

      Reply
    2. Hinaaaaa

      I can zoom in when I’m on the camera but when I take the picture it goes back to normal! I can’t zoom in videos either, it really sucks. Glad to know I’m not alone. Hopefully snapchat fixes this! Luckily I have the face filters!

      Reply
      1. Danielle

        Same here! My iPhone 4s lets me take a picture with zoom but it won’t work for videos, it just goes back normal every time I try…

        Reply
    3. Ariadne Cervantes

      I know it’s been 3 years since this has been published, but I am still hoping that @jessewojdylo will still be willing to help me with my snap chat problem on zooming in with my iPhone 4s

      Reply
      1. Medstudent4lyfe

        I too cannot zoom in videos on my iPad mini. It’s been 2 years, guys. We should have had this fixed by now.

        Reply
  2. Nicole

    I have an iPad Mini and I got the update and I have all of the celebrations pictures for holidays but every body I know can zoom in on videos and I tried but it won’t do anything???

    Reply
      1. Peyton Green

        Yeah I have that problem too. I can zoom in for photo (as long as it’s back camera) and have all the face filter stuff, but in videos even after looking up and trying how it’s said, I got nothing!! I hope SC fixes this!! πŸ˜‘

        Reply
      1. Sheillanvsr

        I can’t zoom in with my iphone4s, I did anything that I think can make it work (upgrade / delete the apps and download again) but it’s not working :'(
        Btw my sc/ig: sheillanvsr ;’D

        Reply
  3. Izzy

    I updated snapchat but because I have the iphone 4s i can no longer zoom in for a picture or a video. I would like to but I cant. Is there anyway that I would be able to do that anytime soon?? thanks

    Reply
  4. Lia

    My zoom doesn’t work for videos or photos now, but yet I can use the feature where you can send pictures from the discover tab. Help!

    Reply
  5. Cara

    I have the IPhone 4s as well, and it does not work on anything. I know a few people that have iPhone 4s’s as well and they are having the same problem.

    Reply
  6. Tay

    My snapchat wont let me zoom in on either cameras. Ive tried to look up why and no one has said anything!

    Reply
  7. Jasmine

    Yeah I’m having the same problem with my iphone4s. I was excited about the new feature and I can’t even use it πŸ™

    Reply
  8. MJ

    My iPhone 4s will let me zoom on regular photos and has let me zoom on snapchat in the past, but with this update snapchat won’t let me zoom anymore.

    Reply
  9. Alyssa

    My wont zoom either!!! its so frustrating. Ive been waiting for someone to post something on this since the update came out.

    Reply
  10. Darcie

    I have an iPhone 4s and the zoom won’t work for me. It won’t even work on regular pictures any more.

    Reply
  11. tori

    yeah, I thought it was just mine but I’ve been having problems zooming after the new update. I really hope they fix it soon

    Reply
  12. Brooke

    My snapchat zoom won’t work for pictures or videos. But when I go into my App Store it says the new update has automatically downloaded and is there, but does not work whatsoever.

    Reply
  13. Izzy

    My iPad mini will not zoom. It’s really upsetting and I hope they’ll update again soon and fix this…

    Reply
  14. Liv

    It’s not working I tried and tried but it doesn’t work and I got the updatated snapchat πŸ™

    Reply
  15. Becca

    Yup! My sister and I have 4s and we can’t zoom at all. Thought I wasn’t doing it right but now I know it’s my phone:)

    Reply
  16. Emily

    I used to be able to zoom when taking pictures on snap chat on the 4s phone and but it doesn’t let me, nor does it let me zoom in videos :/

    Reply
  17. Lyla

    My iPhone 4s will only zoom in on pictures, and I have updated to the most recent snapchat settings (May 2015)

    Reply
    1. John

      Mine won’t work and I’m very upset because I was able to do it on my iPod 5 an now it doesn’t work snapchat should update so the 5s’s and Lower can have this ability

      Reply
  18. Niamh

    Since this new update I can’t zoom on photos and I still can’t zoom on videos. I think this problem needs to be addressed by the snapchat team, I have an iphone4s and I don’t think it’s very fair to be concentrating on the newer version of the iPhone, they should make the new updates just as good to work on the iPhone4’s as well .

    Reply
  19. Canadian Girl

    I also have the iPhone 4S… I can zoom when it’s in my camera roll and I could zoom on snapchat photos before…never videos…and after the update I cannot zoom on my snapchat photos or videos.

    Reply
  20. Madeleine mattina

    I have an iphone 4s and i updated my snap chat and it wont let me zoom in at all and ive tried deleting it and reinstalling it but nothing seems to work and ive emailed snat chat about the issue but nothing seems to work

    Reply
  21. Kamery

    My snapchat no longer lets me zoom on my 4s I thought there was something wrong with my phone, but knowing now that I’m not the only one makes me feel a little better. But please get this fixed ASAP.

    Reply
  22. Abdul

    I have the same problem. I have the iphone 4s and with the new update i can use all the new features aprt from zoom on either cameras or during video

    Reply
  23. Annabel

    my snap chat has also stopped allowing me to zoom in, please help I have a 4s and I would love it to work the same as the rest of the IPhone’s…

    Reply
  24. :-)

    I have a 4s and at first it would only let me zoom in with pictures now it won’t let me at all πŸ™

    Reply
  25. please fix this

    My 4s cant zoom in before or after taking a video, I cant eveb zoom in before a picture.
    please solve this

    Reply
  26. Leeann

    I used to be able to zoom in for pictures on my iPhone 4s, however, now I cannot zoom in on either a picture or a video.

    Reply
  27. Jacy

    I’m glad I’m not the only one experiencing this. My iPhone 4s won’t zoom with either cameras. Please give me a solution

    Reply
  28. Zay

    I can’t zoom in on snapchat what so ever. It won’t let me zoom in with pictures or videos I don’t want a new phone I like my IPhone 4s, but I don’t like what’s happening with these apps

    Reply
  29. Jordan

    I can’t zoom or get any local filters that show holidays or events and I have a 5c it’s very upsetting

    Reply
  30. Jasani

    I thought my phone was the only one like that so I undownloaded the app and redownloaded it and it still didn’t work. but on my friends iphone5c it works anlso with an android . But what’s the problem with my phone?

    Reply
  31. Nicole

    I thought that my 4s was just having problems but it’s good to know that I’m not the only one experiencing this. I’m not able to zoom while taking pictures or videos on my 4s.

    Reply
  32. Kelsey

    I’m having trouble zooming in with my iPhone 4s. I don’t understand why it’s doing it can you please help me? Thanks!

    Reply
  33. Austin

    On the May 19th update I can now zoom on pictures but still cannot while recording. I also have an iPhone 4s.

    Reply
  34. No name please

    I have an iPhone 4S and it won’t work to zoom at all. The zoom on pictures won’t even work anymore! ( I feel like this little guy hacked into my phone and caused a bug.)

    Reply
  35. Christina

    I was always able to zoom to take a photo until I did the first update and I lost that ability altogether and still didn’t have video zoom. Then I just updated my snapchat again this morning and I can zoom pictures again but not videos

    Reply
  36. Alexa

    I have a 4S and I can’t zoom in with videos and it won’t let me zoom in to take pictures anymore either

    Reply
  37. Marina

    Ya I have an iPhone 4s and if u pinch on mine it will zoom with pics but the moment I click record for snapchat, it just zooms back out and I can’t video zoomed in. But I can take pictures

    Reply
  38. Jen

    glad to know im not the only one. it sucks not having this update. it would be awesome if snapchat would fix that for 4s users. love snapchat overall tho

    Reply
  39. Lucie

    Hi everyone, I have an iPhone 4s and when I first updated my snapchat, it didn’t let me zoom in on pictures. But then a new update came on my App Store which was to do with bug fixes. So I updated snapchat again and now I can zoom in on pictures but not videos yet. So hopefully a bug fix update with come up again so it will let me zoom in on videos. Hope this helped.

    Reply
  40. Cayla

    I can zoom for pictures but if I hold the button down for longer than a picture, it knows I’m gonna start to videotape, and then it will go back to how I originally started without the zoom! #TheStruggleIsReal

    Reply
  41. Kailee

    Huh. I thought I was the only one, too. I have an iPhone 4S and my snapchat won’t zoom, even though I’ve done the update and everything. I dunno how to fix it.

    Reply
  42. Cassandra

    I have gotten every single update for snapchat! Even the little bug fixes and improvements. I can zoom on normal photos on snapchat. Although when I zoom in right before I make a video it goes into its original form all over again! Although, I have to admit as much as us iPhone 4s users hate to hear it; we are the rare breed with very few left of us out their hence the fact snapchat is continuously working with 5’s, 5s’, 6’s, and 6Plus’ in order for the capability “improvements” to work better and more effectively for the majority of iPhone users with the latest iPhones.

    Reply
  43. jada

    i have the iphone 4s and i can zoom in before i take a photo or a video, but it wont take a photo or video zoomed in.

    Reply
  44. ugh

    I can zoom in and out when im NOT recording, but the second i hit that record button, it just wont zoom in/out anymore. also, when im zoomed in before i record, it zooms back to normal and again, i cant control the zoom.

    Reply
  45. Jorge Pedraza

    My iPhone 4s does let me zoom in to take a picture on snapchat but It doesn’t let me zoom in while in taking a video

    Reply
  46. Shaniqua

    Ya i have sn iphone 4s and it doesn’t work for me but it wirks for people with ipods and idk why it doesn’t work for me because I would love the zoom but anyways i hope they get it worked out because it would like that adaptation on my snapchat too

    Reply
  47. Kyra vanks

    Hi everyone I am very troubled because my snapchat is updated and will not zoom in during videos. Very sad. :,(

    Reply
  48. Kate

    My iPhone 4s has been having this problem as well. Re-downloading the app or even updating it over again isn’t helping.

    Reply
  49. Kara

    I have an iPhone 4s and it won’t let me zoom while I’m recording on snap chat but my boyfriend has an iPhone 6 and he can.

    Reply
  50. Gabriella

    Zoom its not working for my Iphone 4s, and also whenever you swipe to add filters, icons or whatever it crashes sometimes

    Reply
  51. Diego argueta

    Yeah I have I phone 4s and it doesn’t let me zoom in. But before I had the samsung galaxy s4 mini and it let me zoom in. Like even with that really old phone I could zoom in but not with this one like what the heck

    Reply
  52. J Dee

    I have an iphone 4s and it frustrates me that Im not able to zoom in when taking videos. All of my friends are able to do it besides me. I hope snapchat updates and is able to let us 4 or 4s users have equal uses as well

    Reply
  53. Faith

    I have an iPhone 4 and zooming is not working. I deleted snapchat and tried to log back in and see if that would work but I didn’t. It is annoying me.

    Reply
  54. Samm

    Tbh, this is amazingly stupid. My iPhone 4s will NOT zoom and it aggravates me to see that other snapchatters can and I can’t..?

    Reply
  55. Sophie R

    I can zoom taking pictures but not during a video ?? I have an iPhone 4s so maybe that’s the problem ?? I don’t know

    Reply
  56. Sophie mason

    My iPhone 4s can zoom in when I’m taking a picture but when I’m doing a video on snapchat it won’t zoom in, please can you fix this.

    Reply
  57. Jamal

    Yeah I’ve been trying to do on my 4s I could zoom in on my 5c but then I lost it now I got a 4s and I can’t zoom In on snapchat?

    Reply
  58. Jamal

    I can’t zoom in either on my 4s I used to be able to on my 5c but now I got a 4s and I can’t zoom in on videos but I can’t zoom in on photos help me bru

    Reply
  59. Megan

    I have a 4s and I have all of the features like zooming in on pictures and the new emoji thing and all that jazz, but it won’t zoom in on videos and it makes super duper mad.

    Reply
  60. Pingback: How to Switch From Selfie and Rear Facing Camera While Recording on Snapchat - Wojdylo Social Media

  61. addie

    like many of you, I have a 4s and these stupid things are too old! I’m gonna get a 5c hopefully for my bday. my zoom doesn’t work at all! only photos let me zoom :((

    Reply
    1. Ariana renoso

      Me too I have an iPad mini and I can’t zoom on video and it makes me mad because every one else can zoom in but me and I’ve been waiting since May 30-5 when I first heard about it and it is September and I still can’t zoom in ???it sucks.

      Reply
  62. samantha

    I have a 4s and idk if anyone else has this problem but whenever I take a picture it just goes home on me. it lets me zoom on pictures, but not on video

    Reply
  63. Violette Rose

    o.o I thought I was the only one with this problem. I have a 4s and it won’t let me zoom on videos. I guess I could try contacting the snapchat team. I don’t think that will do anything though.

    Reply
  64. Aleesha martinovich

    I have a iPhone 4s and when ever I go on snapchat and take a video I can’t zoom in why ? And also the new update Isent working on my phone ?

    Reply
  65. Gail Godla

    Camera is stuck in selfie mode tried everything I know…. Even the boost dealership could not fix this problem…. Please offer a suggestion… Phone is a ZTE MODEL# Li3823T43P3h735350.

    Reply
  66. Savannah

    I updated my iPod 5 a few days ago in April 2016 and now it won’t zoom in. It will before recording but when I press record, it goes back. Please help!!

    Reply
  67. Someone

    I have an iPhone 4S too and I’ve got the same problem. I can zoom in pictures but I can’t in videos
    Does Someone know how to fix it or they do it to make iPhone 4 and 4S users buy a most recent iPhone?

    Reply
  68. Jasmine

    Same here and also when I record it glitches and stops… It won’t allow me to record… Hate this phone so much

    Reply
  69. Brandon

    My iPhone 4s won’t zoom at all! The Snapchat app won’t update, sometimes, the app glitches and zooms in when I don’t want it to, I just wish Snapchat would add compatibility, but it doesn’t seem realistic. I want a new iPhone 7, but I’m worried in a few years, I’ll have to replace that one too. I’m dying here! Help us Snap Inc.!!!!!

    Reply

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