Can’t See Snapchat “A Look Back at 2017” Year in Review in Memories

Most Snapchat users that are on the app every single day have been given a year end present. They are seeing “A Look Back at 2017” in a short video collage of all they did in the year. Basically, it is a way to enjoy all the fun things you saved on Memories. Unfortunately, some users are reporting they are not able to see this year in review. So, what can they do to find it?

First of all, remember that Snapchat is now much more algorithm based. This means if you only have a few videos or pictures it may not have created “A Look Back at 2017” for you. If you haven’t seen it yet, you may not get to see it at all.

If you have used Snapchat a lot and saved a ton of videos to Memories, it may be that your phone is not compatible. You may be using an older model iPhone or Android. If you can’t find your “A Look Back at 2017” please comment below with the model phone you are using and the operating system. This may help you figure out why you cannot see or find the year in review.

Have you been able to watch your friends year in review, but not yours? What do you think about this year end present from Snapchat?


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Wolf Gang
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Wolf Gang

can’t find the look back on 2017
iphone7

King
Guest
King

I have an Iphone 7+ with more than enough storage. I just updated my phone and even have unisntalled and reinstalled the app. I have a ton of videos and pictures in my memories for 2017. This is frustrating!!

S
Guest
S

Same. I have a Iphone 7+ and I save a lot snaps to memories. It came up for me yesterday, then I clicked save to stories. Then it was gone. I am not able to see it or find it anywhere. I have also reinstalled the app too, but still I am not able to see it.

Brooke
Guest
Brooke

ME TOO!!! i did the exact same thing i tapped on it and said save to stories and it disappeared

Ava
Guest
Ava

Same exact thing happened to me. I seen it and tried to save it. Went back and now it’s gone!!!! Please let me know how to fix this

abbylee
Guest
abbylee

Same thing with me as well. I loved the video and now I can’t see it again!

Micah R
Guest
Micah R

Someone please find a fix for this!!! lol I’m soo mad. Mine worked out so perfect. Some were even ironically so.
I clicked to save it so I would be sure to have it forever and it COMPLETELY disappears! Ugh!

Using an iPhone 5s, but it looks like that has nothing to do with it.

Sasha
Guest
Sasha

Same thing happen to me I’m pissed

M
Guest
M

Same thing with IPhone SE. WHY!?

Ian
Guest
Ian

Galaxy j3 prime (2017), got friends who have older phones and got it, plus I have like 100 memories, shit is gay af

Sandra
Guest
Sandra

On my snapchat when I go onto my memories, it doesn’t say ‘All’, it only has ‘Snap’ ‘Memories’ and ‘Camera Roll’. I am using an IPhone 6

Laura
Guest
Laura

I have the same problem- no all section. Any solutions?

Toni
Guest
Toni

I have a iPhone 7plus and can’t find the feature on the updated app

Cheyenne
Guest
Cheyenne

Apple iPhone 6

Christian McClellan
Guest
Christian McClellan

iPhone 7 and the feature is not working for me or my family members who all have iPhone 8’s

Marco Lopez
Guest
Marco Lopez

I have an iPhone 7+ with over 90gbs and I have over 1000 memories on my snapchat going back to August of 2016. I’ve seen my friends post it on their story and show me how to get to it but The Who look back story isn’t even there. I just updated the app and it still isn’t showing up..

Lauren
Guest
Lauren

iPhone se

Lucy
Guest
Lucy

I have an 8+ and save literally everything I post to memories (so, in short, a lot). This is extremely frustrating! 🙁

Brittany Scott
Guest
Brittany Scott

iPhone 7 Plus plenty of memories when I click all… nothing shows

Vittorio Elia
Guest
Vittorio Elia

I phone 7. This is trash

Floor
Guest
Floor

iPhone 8 and I have a lot of photos and video’s , but I can’t see it! (I Aldi have the beweest update)

Floor
Guest
Floor

iPhone 8 and I saved a lot of photos and video’s in memories , but I can’t see it! (I also have the newest update)

mad1ram
Guest
mad1ram

samee literally don’t get it and makes me maddd!??? like watttt

Alex
Guest
Alex

Samsung galaxy 8

April
Guest
April

iPhone X

hilary
Guest
hilary

iphone 7 plus i just wanna see my memories. it came up for a little but when i was watching it my app crashed and i haven’t been able to see it again.

Rajan Singh
Guest
Rajan Singh

Iphone 5s i got the look back memory then i edited it and pressed save to stories it automatically got vanished

Pat
Guest
Pat

iPhone SE

I R
Guest
I R

iPhone 7+

I updated Snapchat and it showed up

I tapped to save it then my app crashed

When I reopened it, the “a look back at 2017” story was gone and it wasn’t saved either

Incredibly frustrating.

Courtney
Guest
Courtney

iPhone 7 Plus

Jddj
Guest
Jddj

iPhone SE

Cee
Guest
Cee

iPhone SE

Brysa💯🔥😘
Guest

I have a lot of photos and in also have an iPhone 8 it’s not showing me my 2017 pictures.

Maddy
Guest
Maddy

ipod 6th

Madie
Guest
Madie

Ughh!! I had it then i clicked on it and it took ages to load. So i left it now i want to see it ! But its gone 😬😬😬😬😬

Becky
Guest
Becky

iPhone 7+ with everything I’ve snapped pretty much saved in my memories. I’m at the latest update for snapchat and my phone is up to date on its software as well. And I still can’t do the lookback. I’m so annoyed

Alanya
Guest
Alanya

I have a iPhone 8 that I got 2 days ago so storage isn’t a problem and I already had Snapchat so it doesn’t make sense

Sharon Blocker
Guest
Sharon Blocker

I have an IPhone 5 SE and I’ve updated the app AND I have tons of snaps saved from this year. Idk why it’s not working for me

Derri
Guest
Derri

iPhone 6s

I updated Snapchat and it showed up.
I tapped to save it then my app crashed.
When I reopened it, the “a look back at 2017” story was gone and it wasn’t saved either.
Incredibly frustrating.

May
Guest
May

It wasn’t working for me either then I cleared my cache and it came up. I have an iPhone 6.

Kendall
Guest
Kendall

iPhone 8+ I save my memories all the time and have my stories auto saved so it’s a little lame that I can’t see it. Updated the app, restarted the app, restarted my phone. I have over 200 pictures and videos saved , plus I have a pretty new phone so I’m damn sure it’s compatiable haha

Sarah Rourke
Guest
Sarah Rourke

Note 8

mm
Guest
mm

i cant see the link either under memories. i am using Lg V20

snapchattttttt
Guest
snapchattttttt

I have an iPhone 7 and everybody else I know has received theirs. Super uncool!

Hanna
Guest
Hanna

I was able to watch my look back on 2017 story but when I clicked save it disappeared and now I can’t find it!

Oby
Guest
Oby

I had it and I clicked save, now I can’t see it anymore

Sasha
Guest
Sasha

. I seen it and tried to save it. Went back and now it’s gone!!!! Please let me know how to fix this Also

Aisha
Guest
Aisha

Iphone 6 S but no look back at 2017 story showing up!

Kelli
Guest
Kelli

Disappeared after I saved it. So sad 😢 iPhone 8

Kim Mills
Guest
Kim Mills

I Saw it and tried to view it but it disappeared. Galaxy s8

Jessica
Guest
Jessica

I saw it once and now can´t find it again. I didn´t save it or share it. How can I find it again?

Hannah
Guest
Hannah

I phone 6s+ and I want to see it but I cant

Brittney
Guest
Brittney

I was able to watch mine, but when I clicked ‘save to stories’- it only saved the very last one!! Very annoying. Also, I had to update the app to watch it.