Snapchat “Could Not Save Story. Please Try Again” – What’s Wrong?

Recently, a number of Snapchat users have had problems posting to their live story. They are getting an error that says “Could not save story. Please try again”. When users try to post to their story again they continue to get the same message. Snapchat has acknowledged this and has urged users to restart the app or reinstall the app on their device. If you have an iPhone or Android smartphone it is very easy to delete the app and reinstall it. I would suggest making certain you remember your password before deleting the app.

Here is what the error message looks like:

snapchat-could-not-post-story-error

If you are still having issues posting to your story you may want to make certain your internet or cell phone connection is working. Check other websites in your Safari or Chrome browser. If all else fails, try contacting Snapchat on Twitter as they are usually very quick to respond.

Have you had issues with a story not saving on Snapchat? Have you found ways to get around this? Was it due to your wifi internet connection?


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Rachael
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Rachael

I had this problem today, my internet is working fine on my phone. I tried restarting my phone, logging out, tried it with wifi on, tried it without wifi off, made sure my phone was up to date (which it was), and I even deleted and reinstalled the app. I’ve allowed photos in the snapchat settings and I have 30 GB free on my phone. After none of that worked I contacted snapchat support on twitter and they had me fill out one of their investigation forms. What’s weird about it is that I go to save it, the saving… Read more »

Ismael
Guest
Ismael

I have a same problem. Please fix it.

Ismael
Guest
Ismael

I have a same problem. Snapchat, please fix it soon a possible. Thank you

dawn
Guest
dawn

Same problem ughh!!!!

NJ
Guest
NJ

i have the same problem for the last three weeks

Renuka
Guest
Renuka

I have the same problem

Anita Esera
Guest

I cant save my videos on my Snapchat pLz heLp me

Nxga
Guest
Nxga

Disabled travel mode, and it worked!

Jade davis
Guest
Jade davis

Please help I cannot save any of my videos or stories on snapchat and I have storage space and wifi . It also says camera roll is not backed up by snapchat but in my settings it is

Martina lee
Guest
Martina lee

Same problem. Please suggest a fix asap. Only 20 hours until my story is lost forever

Teenie
Guest
Teenie

Same problem I tried to save my chats and they will not save I have even uninstalled the app and reinstall it and my chat still won’t say what shall I Do

Tired of it
Guest
Tired of it

Same problem that’s annoying

itay
Guest
itay

try to log out and in again

Princess
Guest

I have the same problem Snapchat please fix it before my story deletes itself I really want those videos and pics the funny thing is I can save pictures but not videos so help needed please I don’t have twitter so can’t contact Snapchat that way so any help would be helpful

Quita
Guest
Quita

This is ridiculous they need to fix this!!!!

Amanda
Guest
Amanda

Hey, go to your snapchat settings. Then go to memories. Then select save to memories and camera roll (or just camera roll, anything suits you better). Hope it works!

Diana
Guest
Diana

Same problem!!! Please fix

Mary luschei
Guest

Same problem. So frustrating there are some memories on here that I really want to keep and I have 12 more hours-mine is different it says the story is saved but it never is it’s been going on for about a month

@sendmen00dznow
Guest
@sendmen00dznow

Go to your memories/ snaps
And choose send as a text message rather than save! And send the picture/ video to yourself. It worked for me 🙂

Kayla stephens
Guest
Kayla stephens

I have the same problem

anonymous
Guest
anonymous

Everytime i post on my story it says the same thing and deletes it. its so annoying

Molly
Guest
Molly

Turning on memories fixed it for me

Shay d.
Guest
Shay d.

Same problem for a week and can’t believe record with filters for a month it’s keep saying we working on a fix it was working great now all of sudden it stopped working plz fix

Avagayle Johnson
Guest

My Snapchat videos not uploading

ThatGuy
Guest
ThatGuy

FIX: First you need to see your video(story) again, the one you want to export so they load, then you can export them to your device without the bug. It’s working properly for me now.

areesha saleem
Guest
areesha saleem

even i have a same problem i cann’t save my story either i cann’t save my picture and i cann’t post any story it gives me erorr that try again later kindly fix the problem as soon as possible

Rhys Copperthwaite
Guest
Rhys Copperthwaite

i got this error, i went to settings and cleared my cache and it worked!

Di
Guest
Di

Not ty good snapchat!!! Same me and
Still couldn’t work 😤

Kasey Roscoe
Guest
Kasey Roscoe

Cannot save my stories.