We have received a number of contacts from Snapchat users stating that their Snapchat Stories are not saving in early January 2017. As of January 6th, there are still thousands of Snapchat users that are having trouble saving or downloading their stories into Memories. If you are having this issue comment below with your make and model phone and what operating system you are running.
Snapchat looks at the articles on our website so this issue should be fixed sometime within the next 24 to 48 hours. The more information you give us on the problem the quicker it can get fixed. When did your Snap Stories stop saving and what phone are you using?
Hopefully we can get this resolved sooner rather than later.